Login ↓



 

return policy title

Please place orders carefully for it is a long established practice that sheet music is not returnable, unless:

  • Product is defective; or

  • Shipment is incorrect.

For defective or incorrect shipments ONLY, we will replace the item(s) if we receive the item(s) in its original condition within 10 days after request for exchange.

 

Requests for exchange must be e-mailed to PEIOrders@gmail.com WITHIN 3 DAYS after receipt of original shipment.

 

FOR BENT CORNERS CAUSED BY SHIPPING:

Please do not return books with bent corners which are caused during shipping and delivery.

 

To help ensure against bent corners from shipping, we will be happy to add:

  • Special packaging
  • Shipping insurance

For these services, email us at PEIOrders@gmail.com for pricing of each order.

 

HOW TO RETURN FOR EXCHANGE

E-mail us at PEIOrders@gmail.com within the first 3 days after receipt of your order.

We will answer your e-mail with further instructions for exchange.

 

PRIVACY POLICY:

We do not sell or share your information. You information is used for purchase and delivery of your products. we DO NOT store your credit card information. 

 

SHIPPING and DELIVERY:

We use USPS, Orders outside of the US will be delivered using a comparable delivery service.

Orders are shipped within 48 hours of purchase.